... frequently asked questions
All Year Round...
- Dry Season (May to September): Many animals gather around the water sources.
- Rainy Season (November to April): The vegetation flourishes, and everything becomes green and vibrant.
For the Pantanal, you don't need any special vaccinations.
Only the tetanus vaccination is recommended – just like everywhere else in the world.
There is no malaria in this region!
To protect against mosquitoes, use:
- A mosquito net in front of the windows (available in all rooms!)
- A good mosquito repellent (e.g., AntiBrum)
- Light-colored clothing – but please no bright neon colors
Water supply at the lodge
In the Pantanal, there are no clean streams or springs.
We use groundwater for the toilets, for washing, for the garden, and for the animals.
The water is purified naturally – through sedimentation and filters.
Our local stomachs tolerate this water well.
It's also fine for brushing your teeth.
For drinking, we get clean bottled water for you from Cuiabá.
We hope you understand that we charge the following prices for this bottled drinking water:
1.5 l table water (PET), 9 BRL
0.5 l table water (PET), 6 BRL
1.5 l sparkling mineral water (PET), 10 BRL
Our bush hotel offers the following amenities:
Mosquito nets on windows
Air conditioning and ceiling fan in all rooms
Pool with hammocks and deckchairs
Wifi (fair use, 5 BRL/stay)
Shower and toilet in the rooms
Terry towels (changed when lying on the floor)
Small library with books
Free bike rental
10 single cabins with key
6x double single/ 4x quads with 2 bunk bedsPrivate shower and toilet
All cabins with lavatory
Small windows with mosquito nets
Sheets and towels
Large deck with cover
Hammocks on the boat for night owls and siestas
Restaurant with a view into the kitchen
Easy motorboat boarding from the platform
Our friendly horses are suitable for guests even without riding experience. We'll provide you with a riding helmet.
Our boats use paddles and quiet electric motors, as petrol engines disturb the wildlife. We only use petrol engines for the Jaguar tour because the distances are too long for paddles or electric motors. Please note, these tours are not possible from November to the end of May due to high water levels in Porto Jofre.
Although the airport is called "Marechal Rondon International Airport", it can only be reached via domestic connections. If you are coming from outside Brazil, you will most likely arrive via Rio de Janeiro, Brasilia or São Paulo.
Once you have collected your luggage on the conveyor belt, our driver will wait for you at the exit with your name plate. Transfers to and from Cuiabá Airport, Hotel or Bus Station are included in all our tours.
Cuiabá is currently served by the following airlines (as of January 2020):
Azul Airlines (many connections daily)
GOL Airlines (only one connection left)
LATAM (4 connections daily)
asta (flight taxis within Mato Grosso)
You can also visit us at any time by rental car or camper. We offer a fully equipped camping infrastructure:
Electricity V 110 and V 220
Toilets / showers
Dishes and clothes washing facilities (hand washing)
2-person tents can also be rented
All transfers included in our tour packages. Travel time by car from Cuiabá airport depending on the traffic volume:
Cuiabá - Nobres, partly gravel road, 125 km, 2 hours 15 minutes
Cuiabá - Chapada dos Guimarães,
78 km, 1 hour 15 minutes
Cuiabá - UeSo Pousada Pantanal,138 km, 2 hours 15 minutes
UeSo Pousada Pantanal - Porto Jofre, Chalana, 110 km, nearly 100 bridges, 2.5 to 4 hours
- You submit a non-binding booking and price inquiry.
- We send you suitable tour suggestions.
- Our offer is valid for 14 days.
- If everything fits, simply let us know.
- We will then send you the invoice.
- Please pay this within 30 days to one of our bank accounts (see payment options).
- Upon receipt of payment, you will receive a definitive booking confirmation via email
- To our bank account in Germany or Switzerland
- To our bank account in Brazil
- PayPal → +15% fee
On-Site Payment (for extras like drinks, internet, souvenirs, etc.)
- Cash payment → Free
- Credit card → +5% fee
- Bank transfer → See options above
The Pantanal is teeming with life. Experience it for yourself!
Get a glimpse of what awaits you in our animal and plant lexicon.
Please do not use drones here. Drones disturb wildlife, especially birds, and can make them leave their homes. Thank you for respecting nature!
We offer Jaguar safaris all year round.
- During the dry season (June to November), safaris usually run as planned.
- In the rest of the year, the «green season,» whether the tour is possible and if the road to Porto Jofre is passable depends on the rainfall.
If we can't run the Jaguar safari during the rainy season, you'll receive a price reduction on your total booking.
Offer Validity:
Take your time—your personal offer is valid for 14 days so you can consider it at your own pace.
Payment:
To secure your booking, full payment is due within 30 days after invoicing.
Trip Postponement:
Life happens! You can postpone your trip free of charge to a later date within the same year or even to the following year.
Cancellation Policy:
We understand plans can change...
- After payment, a small fee of 10% applies.
- From 30 to 8 days before travel, 50% of the total amount is refundable.
- Within 7 days of travel, the full amount is non-refundable.
